Services

Managed Services

Castlerock Managed Services help reduce the cost and burden of IT support and maintenance.  Our proactive services increase your business productivity with better system performance, stability and security across all technologies and platforms.

Managed Infrastructure

We partner with HP, Microsoft, Dell, Cisco, Ubiquiti and other leading vendors to ensure we're able to deliver a robust and scalable infrastructure for your business. We deliver a tailored blend of implementation, support, monitoring and proactive onsite maintenance.

Managed Help Desk & IT Support

We provide you with unlimited access to our service desk and back office - our team of support engineers are furiously working to provide you with a super fast response time for the resolution of your technical cases.

Managed IT Security

Cyber attacks are ever-evolving. Security has become a primary concern for both business owners as well as IT Service Providers alike. Castlerock provide you with the expertise and solutions to protect your business from cyber security threats.

Managed Network

Through our Cisco Partnership, Castlerock engineers are empowered to monitor and manage networks within a real time operating environment. Support engineers are able to quickly troubleshoot bandwidth constraints, block abusive users or manage network service availabilityto ensure a smooth experience for all users.

Managed Cloud Services

Our experienced cloud professionals will help advise you around which solution is best for your business. Castlerock is partnered with Google and Microsoft for the the provisioning of cloud services.

Managed Disaster Recovery

Our disaster recovery solution allows us to recover entire systems to dissimilar hardware. We hold great confidence in our recovery solutions and expertise in this regard. We regularly perform disaster recovery simulations for our clients as this gives our clients peace of mind in knowing that their data is secure at all times.

IT Road Map

Castlerock provides the plan that matches short-term and long-term goals for your company with specific technology solutions to help meet those goals.

Security Audit

We provide security audit from a full-scale analysis of business practices to a sysadmin monitoring log files. The basic approach to performing a security assessment is to research security recommendations and alerts for the platform, test to confirm exposures and write a risk analysis report.

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What we do

Castlerock is a leading provider of Managed ICT services. Our services range from Desktop, Network and Server support through to value-added services in respect of hosting, connectivity, voice, data management and back-up as well as the provisioning of cloud services and disaster recovery solutions.

What people are saying

Castlerock has really been our ‘rock’ as we have relied on their expertise heavily to get our IT system up and running, they pulled us out of the dark ages and introduced us to the modern way to communicate with our clients.

Yolande Davies
A.L Abbott and Associates (PTY) LTD

One of the most commendable attributes of Castle Rock is their level of service. 

Morné Combrinck
Galbraith Rushby

We have at all times found Castlerock to be professional, dependable and willing to assist us in various matters pertaining to the IT Industry.

Shereen Strauss
Resource Fashion Trading (PTY) Ltd

Service is sadly a lacking function of many companies today and it is a pleasure to be able to work with a company like Castlerock who are always willing to assist with problems relating to IT at any time - always polite and with a smile.

Gavin Commins
The Valuator Group

Our staff were used to in-house IT support and were accustomed to quick turnaround times and easy access to support staff. I can safely say that Castlerock has outperformed on all fronts.

Geordi McIntosh
Fairheads International Trust Company (PTY) Ltd

The service and support that we receive from Castlerock is superb and Aidan and his team always make us feel as if the resolution of our issues is important to them. 

Dave Dominicus
Monarc Property Group
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Who we are

We find ourselves in the very fortunate position whereby we’re small enough to be able to offer a personalized service, however we’re large enough to be able to back-up our offering with resources in terms of valuable partnerships (Cisco, Dell, Microsoft, Tier-1 ISPs, Infrastructure specialists, VoIP specialists, office automation specialists), access to services and equipment and, of course, our experienced team of IT professionals.

Our Partners