We have been very impressed with the quality of service over the past 3 years and Aidan Casserley and his staff have always been willing to go the extra mile whilst sorting out our IT problems.
We have at all times found Castlerock to be professional, dependable and willing to assist us in various matters pertaining to the IT Industry.
Service is sadly a lacking function of many companies today and it is a pleasure to be able to work with a company like Castlerock who are always willing to assist with problems relating to IT at any time - always polite and with a smile.
Our staff were used to in-house IT support and were accustomed to quick turnaround times and easy access to support staff. I can safely say that Castlerock has outperformed on all fronts.
The service and support that we receive from Castlerock is superb and Aidan and his team always make us feel as if the resolution of our issues is important to them.
Castlerock has really been our ‘rock’ as we have relied on their expertise heavily to get our IT system up and running, they pulled us out of the dark ages and introduced us to the modern way to communicate with our clients.
One of the most commendable attributes of Castle Rock is their level of service.
It has been an absolute pleasure working with Aidan and his team and we feel that we have a long-term partner in this dynamic company.